Integrating MI into the 30-Minute Medication Management Visit
Core Concept: Motivational Interviewing (MI) is a collaborative, goal-oriented style of communication that respects patient autonomy while eliciting intrinsic motivation for change.
The "spirit" of MI matters more than perfect technique. In time-constrained environments, maintaining these four principles is more important than using every skill perfectly.
Establish rapport and trust. Use open questions about patient's agenda:
Clarify the target behavior. Identify change goals:
The heart of MI. Elicit patient's own motivation for change. Listen for change talk (DARN-CAT):
When readiness is sufficient (CAT present), develop change plan:
| Skill | Description | Example |
|---|---|---|
| Open Questions | Cannot be answered yes/no; invites elaboration | "What concerns do you have about this medication?" |
| Affirmations | Recognize strengths and efforts | "It took a lot of courage to come in today." |
| Reflections | Simple or complex mirroring | "You're feeling frustrated because the side effects interfere with work." |
| Summaries | Collecting and linking | "Let me see if I have this right..." |
Open Question Stems: How...? What...? Tell me about...? Describe...?
Affirmation Patterns: "You showed [strength] when you..." "I appreciate your..." "Your effort to..."
Reflection Types: Simple (repeat), Complex (rephrase), Double-sided (acknowledge ambivalence)
| Type | Signal Words | Example |
|---|---|---|
| Desire | want, wish, like, hope | "I want to feel better." |
| Ability | can, could, able | "I could probably take it with breakfast." |
| Reason | would help, important because | "It would help me keep my job." |
| Need | have to, must, need | "I have to do something about this anxiety." |
| Type | Signal Words | Example |
|---|---|---|
| Commitment | will, promise, intend | "I will pick up the prescription today." |
| Activation | ready, willing, prepared | "I'm ready to try." |
| Taking Steps | already doing, tried | "I called the pharmacy already." |
💡 Clinical Pearl: When you hear CAT (Commitment, Activation, Taking Steps), the patient is ready for planning. Transition from evoking to planning.
Patient voices reasons against change. Do NOT confront. Use:
Tension in the therapeutic relationship. Repair by: